Personal Injury Law Firms
Higher Margins, Fewer Heroics for PI Law Firm Owners
Personal injury firms live and die on speed-to-lead, intake conversion, and case lifecycle efficiency. When intake is slow, follow-up is inconsistent, and case management is bottlenecked through the founding attorney, revenue stalls. We fix the operational engine.
Common Symptoms We See
If any of these sound familiar, the Scorecard will pinpoint exactly where profit is leaking and what to fix first.
Speed-to-lead is slow; potential clients go to competitors
Intake-to-signed conversion rate is low or unmeasured
Case workflow is inconsistent; status updates are manual
Founding attorney is involved in every case decision and client call
No weekly scorecard for intake, signed cases, or case aging
Referral pipeline is ad hoc; no systematic follow-up
What We Fix First
Ranked by impact. Implemented in the 30-day sprint.
1Optimize intake speed and lead response time
2Standardize intake-to-signed workflow with clear conversion tracking
3Implement case management cadence with status visibility
4Build a weekly KPI scorecard (leads, response time, signed cases, case aging)
5Create referral follow-up and nurture sequences
6Delegate case management tasks away from the founding attorney
Practical AI Quick Wins
Real workflows that remove toil and improve decisions. Not AI theater.
Lead triage and automated routing to intake team
Call summaries into CRM with next-step automation
Intake script and checklist automation
Status update templates and client communication sequences
Document and demand packet drafting assists
KPIs That Run the Business
These are the metrics we track weekly. When these move, profit moves.
Lead volume by source
Speed to first contact
Intake-to-signed conversion rate
Signed cases per month
Case aging by stage
Average case value
Cost per signed case
Referral volume and conversion
Client satisfaction score
Settlement cycle time
Revenue per attorney
Marketing ROI by channel
What You Get in 30 Days
0-100 Scorecard across 5 focus areas with evidence-based notes
Top 10 Fixes ranked by impact for your specific business
90-day execution plan with owners, weekly metrics, and meeting rhythm
1-3 practical AI workflows deployed and adopted by your team
Weekly operating cadence and dashboards that stick
"No-heroics" playbook so the business runs without the founder in every room
Ready to make margin obvious in your pi law business?
Book the Scorecard call and get your ranked Top 10 Fixes + 90-day plan.