Veterinary Clinics
Higher Margins, Fewer Heroics for Veterinary Clinic Owners
Vet clinics face relentless demand, chronic staffing shortages, and inventory complexity. When the owner is also the lead clinician, operational systems suffer. We build the cadence and KPIs that keep the clinic running without constant heroics.
Common Symptoms We See
If any of these sound familiar, the Scorecard will pinpoint exactly where profit is leaking and what to fix first.
Appointment schedule is overbooked in some slots, empty in others
Staffing is the number one constraint but hiring feels reactive
Inventory costs are rising with no clear reorder system
Owner is the lead vet and the operations manager simultaneously
No weekly scorecard; profit surprises hit at month-end
Client communication and follow-up is inconsistent
What We Fix First
Ranked by impact. Implemented in the 30-day sprint.
1Implement appointment triage and scheduling optimization
2Build a staffing model aligned to demand patterns
3Set up inventory management with reorder alerts
4Create a weekly KPI scorecard (visits, revenue, no-shows, inventory, labor %)
5Establish a weekly operating cadence and meeting rhythm
6Delegate operational decisions away from the lead clinician
Practical AI Quick Wins
Real workflows that remove toil and improve decisions. Not AI theater.
Appointment triage and smart scheduling suggestions
Inventory reorder alerts based on usage patterns
Review and inbox response automation
Client follow-up and recall sequences
Capacity planning based on historical demand data
KPIs That Run the Business
These are the metrics we track weekly. When these move, profit moves.
Daily visits / appointments
Revenue per visit
No-show / cancellation rate
Client retention rate
Inventory turnover
Labor cost as % of revenue
Average transaction value
New client acquisition
Appointment utilization %
Accounts receivable days
What You Get in 30 Days
0-100 Scorecard across 5 focus areas with evidence-based notes
Top 10 Fixes ranked by impact for your specific business
90-day execution plan with owners, weekly metrics, and meeting rhythm
1-3 practical AI workflows deployed and adopted by your team
Weekly operating cadence and dashboards that stick
"No-heroics" playbook so the business runs without the founder in every room
Ready to make margin obvious in your veterinary business?
Book the Scorecard call and get your ranked Top 10 Fixes + 90-day plan.